We pride ourselves on ensuring that your order reaches you as safely and quickly as possible. Therefore, we have taken time to select our chosen courier company (Fastway Couriers) to ensure that we can meet the demands of our customer purchases and delivery times. As a precaution, we ask that you please verify your shipping address before finalizing your purchase. We also ask that you sign for the goods when they arrive to you.
When processing your order
On a normal basis, our orders will be completed within one working day after we receive payment confirmation. Please note that payment through online banking (except for Kiwibank) can only be verified the following day. Please note that orders processed before 2:30pm from Monday to Friday will be shipped on the same day. Orders processed after 3:00pm on Friday will not be shipped until the following Monday.
We will email you a unique tracking number once your order is ready to ship. This will be used to track the status of your order. Please allow up to 2 days for domestic delivery and up to 1 week for international deliveries.
We continue to strive to provide the most competitive shipping costs for you. To check the total shipping cost of your order, please put the items into your shopping cart and enter the correct shipping address. The system will then calculate the total shipping cost of your purchase. Once this is done, you can proceed to finalize your order and make your payment.
We currently offer free shipping to all delivery addresses located in New Zealand.