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Return Policy

Return Policy

At Vapor Precinct, customer satisfaction is our primary goal and we will do everything within our means to ensure that we promptly address your concerns and needs. We proudly stand behind the quality of our products and we are committed to providing outstanding service at every level of our business.

We understand that sometimes situations may arise where you have received a faulty product. In the unlikely event that this occurs, we will replace the merchandise if you return it to us within 30 days from the date of purchase.

For reasons of hygiene and general health requirements, electronic cigarette cartridges are not returnable. Our return policy does not cover:

  • Normal wear and tear 
  • Misuse, abuse, neglect, or careless storage 
  • Unauthorised repairs 

Note: Vapor Precinct does not refund shipping costs. We also do not pay for the cost of shipping products back to us. Please allow 1-2 weeks for processing.